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Service Warranty

Seven days of no reason to return

The customer purchases the Tianli commodity 7 days ( including 7 days, from the day after the customer signs for the commodity ), and on the premise that the goods are in good condition, there is no reason to return the goods. ( except for some commodities, see the commodity rules for details )

After - sale

If the product quality problems, Tianli will provide on-site access and original factory authorized maintenance services. Warm reminder:After - sales service only for some designated commodities, specific to the customer order when the details of the order; This service is limited to Tianli merchandise ( east of Beijing sales and distribution ); Statutory holidays, power outages, weather and other force majeure circumstanc

Pole - after service

The purchase of Tianli goods shall be submitted for the return or replacement within 15 days from the date of signing for the receipt, and the Tianli will complete the customer's after-sale service within 48 hours from the time of submission of the application.

Warm tip: this service only for some area designated goods, specific to submit the return goods and exchange service documents when the successful page logo is accurate.

After sale 100 points

1. this service is only for the failure within 15 days of purchase of goods, calculated from the second day of the commodity received by the customer;


2. to confirm that the commodity belongs to the product quality problem at the beginning of time, and the product quality problem shall be subject to the relevant laws and regulations, such as the state guaran